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Dashboard and Scorecard Differences

We get quite a few questions around Dashboards and Scorecards. I think it is good to enumerate the differences between the two so that when you are ready to implement you don't lose sight of the differences.

So, without further ado, here are the differences that I like to use...

 

Dashboard

Scorecard

Business Focus

Tactical, Operational

Strategic

Primary purpose

Performance measurement

Performance management

Typical users

LOB staff, operational managers, front-line workers, execs, managers

Executives, managers

Update frequency

Real-time, right time

Periodic

Time perspective

Historical & current metrics

Historical, current, and future

Business impact

Summarizes and visually represents performance measures

Integrates and compares strategic goals, objectives and performance measures

 

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